The game is crashing, now what?

We've been getting absolutely blasted on the reviews on iTunes about the game crashing.  It's really unfortunate because if these people would spend five seconds to write us an email before firing up a 1-star review, we could help them.  But that's how it goes i suppose.  We will be introducing a little help to these 'friends' when the 1.1 update comes out, about what to do if the game crashes.  In the meantime - here's the scoop:

The game runs fine on an iPad 1, 3GS and iPod Touch 4. However, those devices have limited memory resources (256 MB total) and crashing may occur, because we are right up against the wall of what is possible on those devices.  So if you are experiencing consistent crashing, simply exit the game, and close all your open apps, or restart the device.  Yup, that's it.  Not that hard, was it?

Comments

[nick]

That's pretty rude customer service. It's ok to think those kind of things, but I wouldn't post this on the public internet.